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Travel Notification

Planning to travel? Let us know before you go.
We’re not nosy; we just want your next trip to be as hassle free as possible. Advise us where you will be traveling so that we can make sure your debit cards are functional everywhere you go.

Our fraud protection group may block transactions from a specific region or country due to fraudulent activities. In addition, Scott Associates Credit Union and its processors employ state-of-the-art security systems to help protect members from plastic card fraud. If these systems spot irregular transactions, strange spending patterns or unusual locations on your card, they may automatically block a transaction, leaving you with one big headache.

So, please alert us before you head overseas or if you’re just heading over the border. We’ll be sure your cards are flagged and cleared for travel. Now get packing!

Confirm your travel information and card information.


Requested Information to make your travels easier

For example: 
Travelers: John Doe and Mary Doe 
Depart: 04/06/2014 
Return: 04/17/2014 
Countries: France, Ireland 
Cell Phone: (979) 555-5555 
Email Address: myemail@yahoo.com 
Debit Check Card: 1 debit card ending in xxxxxx1234


What you should know:

  • Make sure that you know your pin number for each card
  • To Report a Lost or Stolen Debit Card after hours: 1-800-264-5578
  • To Report a Lost or Stolen Debit Card after hours:  International 701-461-0621
  • Scott Associates Credit Union Hours: Mon-Thurs 8:30 AM to 4:30 PM  Fri 7:30 AM to 4:30 PM (Please, do not hesitate to call or email us!)
  • We recommend you carry more than one credit and/or debit card when traveling out of state or out of the country.


Tips for Traveling Overseas

  1. Stays away from travelers cheques. There are now so many fraudulent travelers cheques out there that many merchants don’t accept them anymore.
  2. Check your PINs. It never hurts to double-check your PINs before you travel. If you need a new PIN, contact us at 800-821-8173 or 937-644-7385
  3. Keep us informed. Contact Scott Associates Credit Union to let us know when you’re going overseas and where. That way, when we see a foreign country turn up in your accounts, we know the purchases are valid.
  4. Beware of “blocked countries.” Many countries have a bad reputation for card fraud and many card providers block card usage there. The countries on the blocked list change from time to time, so it’s always good to call us before you go.
  5. Get a Visa® credit card. It is always good to travel with a credit card in case of emergencies or unexpected expenses. Visa credit cards are the most universally accepted credit card worldwide.  Apply today.
  6. For more information on State Department warnings, go to: https://travel.state.gov/content/passports/en/go/checklist.html
  7. Make copies. No matter where you go, it’s good to photocopy the important stuff like your passport, credit/debit cards, driver’s license, itineraries and other vital documents. Give a copy to family or friends, your tour guide (if you have one) and keep one copy with you in case something gets lost or stolen.

More questions? Call us at 800-821-8173 or 937-644-7385

   
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Phone: (937) 644-7385  |  Toll Free: 1-800-821-8173  |  Fax: (937) 645-2749  |  ARU: 937-645-2600 or 1-800-811-2546